Privacy Policy
GioEstate Limited - Registered in England and Wales
Company Number: 15251521
VAT Number: GB 503 6812 12
Email: info@gioestate.com
Last updated: April 2026
1. Who We Are
GioEstate Limited (“we”, “us”, “our”) is the data controller responsible for your personal data.
We are registered in England and Wales and operate serviced accommodation properties.
2. What Data We Collect
We may collect and process the following personal data:
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Full name
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Email address
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Phone number
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Booking details (dates, property, number of guests)
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Payment information (processed securely via third-party providers)
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Communication history (emails, WhatsApp messages)
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Website usage data (IP address, browser type, pages visited)
3. How We Collect Your Data
We collect data when you:
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Make a booking
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Contact us via email, WhatsApp, or forms
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Use our website
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Request information or services
4. How We Use Your Data
We use your data to:
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Process and manage bookings
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Communicate with you regarding your stay
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Provide customer support
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Improve our services and website
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Comply with legal and tax obligations
5. Legal Basis for Processing
We process your personal data based on:
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Contractual necessity – to provide your booking and accommodation
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Legitimate interests – to improve our services and communication
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Legal obligation – to comply with tax, accounting, and regulatory requirements
6. Sharing Your Data
We may share your data with trusted third parties where necessary, including:
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Payment providers (e.g. Stripe)
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Booking and management systems (e.g. Hospitable)
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IT and website providers (e.g. Wix)
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Legal or regulatory authorities when required
We do not sell your personal data.
7. Data Retention
We retain your personal data only as long as necessary for:
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Providing our services
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Legal, tax, and accounting requirements
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Resolving disputes
8. Your Rights
Under UK data protection law, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Object to or restrict processing
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Request data transfer
To exercise your rights, contact us at:
9. ICO Registration
GioEstate Limited is registered with the Information Commissioner’s Office (ICO) and complies with UK data protection regulations.
You have the right to lodge a complaint with the ICO if you believe your data has been handled improperly.
10. Data Security
We take appropriate measures to protect your personal data and ensure it is handled securely.
11. Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic.
By using our website, you consent to the use of cookies.
12. Contact Us
If you have any questions about this Privacy Policy or your data: